For the last three years, I’ve been asking myself over and over again, “What makes the prefect practice?” As our consulting company grows, the more I ask myself this question
The Perfect Practice
How would I be able to achieve such perfection at work and with my staffs? Will it be possible to have a perfect practice just on our own? Or will we, the company need to restrict ourselves in some ways just to improve our staffs? Do we have to pressure and nag them just to get what we want? Should we have to provide some monetary rewards for every excellent work or a punishment for every wrong deed? Is motivation enough to make a perfect one? Does emotional security have something to do with it? Or is it in both parties who could do the change?
Here is my perfect practice list.
The Perfect Practice
1. The emotional and financial rewards are greater than the stress levels, all the way around.
2. Maintaining excellent clinical records are easy and can prevent a huge amount of stress.
3. Time sensitive marketing is on autopilot, mapped out, executed by staff in a timely manner, after the input of my creative energy.
4. Staff rarely gives me grief. Honestly. My staff always know where to put themselves, both by rules and in great open lines of communication.
5. Patients are often grateful, complaints are rarely heard. And its just the same with all the people at my office.
6. Patients want to be in our office, actively seek better home care, ask about nutrition and exercise programs. We don’t need to force feed any education, it’s simply there, just like with my staff. And it was usually asked for all the time.
7. We draw our lines in the sand with nasty insurance personnel, and we don’t participate in junk plans. We do tell our patients why, most of them get it, and they still choose our office.
8. I don’t cringe when my payroll is being taken out, as staff produces revenue for me.
9. I feel lucky to be able to assist patients, especially those who need the extra mile.
10. I never stress about new patients, since we always have a lot. Largely in the form of self generating referrals from is a simply excellent office procedure.
11. I love sharing all of this to other docs (it’s you!), and watch them change for their lives, and those who are around them, for them to get the better.
Dr. John Hayes, Jr. is an Evvy Award Nominee and author of http://outskirtspress.com/webpage.php?ISBN=978-1-4327-3234-9 Living and Practicing by Design. Learn more about his unique approaches to private practice success, visit http://perfectpracticeweb.com/ and register for a FREE CD and Info Pack.