Teamwork Is The Key To Good Practice Management

In order to provide an excellent service to patients while running a profitable and successful business as a medical practice, it is crucial to have a well-organized practice management strategy. Whether you are running an independent private practice or concierge service, you should still think of it as a business that needs to run efficiently on a daily basis to maximize profits.

Teamwork Is The Key To Good Practice Management

Some practitioners will say that they have not gone in to medical care to make lots of money. However, in order to pay for supplies, give the staff a decent salary and provide quality health care to the patient a practice has to make money.

Teamwork Is The Key To Good Practice Management

One of the key elements of practice management is maintaining a good rapport with both the patients and the staff. This is very important for a medical practice as having a good rapport with patients will build trust and a good reputation.

Teamwork Is The Key To Good Practice Management

Maintaining a good working relationship with colleagues will make it easier to get assistance from each other when it is needed. Seeking assistance from colleagues may mean getting a second opinion on something, needing help from the office manager to find patient records or all manner of reasons. Mutual respect goes a long way to having a team that is pulling together.

Teamwork Is The Key To Good Practice Management

Part of keeping a team happy is ensuring that everyone in the practice knows exactly what their role is and how they are contributing to the overall success of the team. It is important also to have sufficient resources to run the practice on a day-to-day basis. This not only means staff, but also supplies and equipment.

Getting an office manager to deal with the management of functions such as accounting, patient or client queries as well as ordering office supplies and equipment will help the doctor to deal with what he or she is good at, which is medicine. This will allow the doctor more time to deal with the patients, which in turn will increase their satisfaction as well as providing opportunities to handle more of them.

Practice management requires an organized individual or team to have patient medical records ready for the doctors in time for each appointment. A patient will feel frustrated and let down if they are left waiting because the doctor cannot find their notes or test results.

It is also important to deal with the medical billing on a regular basis, and the staff responsible for this should perhaps set aside time to do this each day. This may mean ensuring claim forms are correctly filed and sent electronically, and payments are promptly made to the practice; and of course ensuring timely follow up with insurance companies is a must to see if the claim is being processed.

Practice management also means knowing when to take a break too. If you are swamped with work and don’t have time for a break, you need help. Make sure you take a proper break for lunch to allow yourself to refocus the mind and feel fresh for the afternoon’s challenges.

Rebecca Morehead is the founder of Practice Manager Solutions where she is bringing new ideas to practice manager life. Visit her blog to pick up 3 free reports that will help clean out your practice toxicity and manage your office chaos.

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