Learning to Listen – The “Secret Skill” That They Don’t Teach in Business School

Learning To Listen - The "Secret Skill" That They Don't Teach In Business School

One of the most important things that you can do for your business is to be aware. As a business owner, you have to literally know everything. You need to know what parts of your business are functioning smoothly. You also need to be able to target problem areas before they actually manifest themselves. You need to have a handle on any employees’ personal and professional issues so that you can deal with problems and reward effort appropriately and fairly. In short, you pretty much need to be everywhere at once.

Learning To Listen - The "Secret Skill" That They Don't Teach In Business School

This can be a daunting task for anyone – even the most responsible and talented business owner. For those of us who also implement a number of our business’s product creation efforts and services, the task may seem nearly impossible. However, there is a simple skill that can save you hours of time, effort and stress, and you do not have to take a class to learn it or spend years in the field to master it. This simple skill is so often overlooked that you might even say it is a “secret.”

Learning To Listen - The "Secret Skill" That They Don't Teach In Business School

The Secret is Listening.

Learning To Listen - The "Secret Skill" That They Don't Teach In Business School

As a business owner, you may feel like you are constantly listening. After all, people come to you with questions, concerns and demands on a daily (and hourly) basis. However, listening is not the same as hearing nor does it necessarily entail an immediate response. Many people feel that as soon as they hear something important, they need to take action and initiate a response. In reality, this may not be necessary. Instead, give yourself a chance to simply listen without analyzing or critiquing the words you are hearing.

Learning To Listen - The "Secret Skill" That They Don't Teach In Business School

You will learn a lot of things by simply listening that you can use in order to make decision later. For example, by listening to your employees, you can learn how to make things run more efficiently. By listening to your customers, you may discover a niche for a product that can skyrocket your sales. None of these things require immediate action, but they do require that you keep an ear open and absorb what you hear. Start practicing your listening skills, and you will be amazed at the useful knowledge you acquire.

Learning To Listen - The "Secret Skill" That They Don't Teach In Business School

Woody Kaye is the founder of Corporate Values, Inc. a distributor of promotional products offering more than 600,000 imprintable items that can be fully customized with corporate or business unit logos, and/or conference or event information. For more tips on using promotional merchandise or promotional printing just click on one of the links to check out Corporate Values blog or sign up for our free newsletter and receive free marketing tips right to your inbox.

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